1. Introduction

NexChat Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WebRTC communication platform.

This policy applies to all users of NexChat, including free and paid users. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

• Email address and username
• Profile picture (optional)
• Display name
• Account preferences

Communication Content

• Text messages (encrypted end-to-end)
• Video and audio call data
• File attachments (encrypted)
• Contact lists (with consent)

Usage Information

• App usage patterns
• Feature interactions
• Connection quality metrics
• Device information

3. How We Use Your Information

Service Provision

Enable messaging, video calls, and core features

Security

Protect accounts and prevent unauthorized access

Improvement

Enhance user experience and add new features

Communication

Send important updates and support messages

4. Data Protection & Security

Our Security Commitment

• End-to-end encryption for all messages and calls
• AES-256 encryption for stored data
• Regular security audits and penetration testing
• Secure data centers with 24/7 monitoring
• Zero-knowledge architecture for sensitive communications
• Compliance with GDPR, CCPA, and other privacy laws

5. Information Sharing

We do not sell, rent, or trade your personal information. We only share data in these limited circumstances:

When We May Share Information

• With your consent - When you explicitly authorize sharing
• Legal requirements - To comply with laws, regulations, or court orders
• Safety & security - To protect rights, property, or safety
• Service providers - With trusted partners under strict confidentiality agreements
• Business transfers - In case of merger, acquisition, or asset sale

6. Your Privacy Rights

Right to Access

Request a copy of your personal data and understand how it's used.

Right to Portability

Obtain your data in a machine-readable format for transfer to other services.

Right to Erasure

Request deletion of your personal data when no longer necessary.

Right to Object

Object to processing of your data for certain purposes.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Typical Retention Periods

• Messages: 30 days (unless saved by user)
• Account data: Until account deletion
• Analytics: 12 months
• Legal records: As required by law

8. Children's Privacy

NexChat is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided personal information to NexChat should contact us immediately at faizanrasheed169@gmail.com.

9. International Data Transfers

NexChat operates globally and may transfer your data to countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• EU-US Privacy Shield Framework
• Binding Corporate Rules (BCRs)
• Compliance with local data protection laws

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top
• Notify users via email or in-app notification
• Post a notice on our website
• Obtain consent where required by law

Your continued use of NexChat after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact our Data Protection Officer:

faizanrasheed169@gmail.com

+92 (303) 8019169

NexChat Inc. Privacy Team